Shipping & Delivery

Have your package delivered to you in your most convenient way.

 

Domestic Delivery standard orders

Every ALO purchase comes with a domestic delivery service at a flat rate of SGD5, and your purchase will reach you via a trusted courier. For standard purchases, it takes as quickly as 1-3 working days* for your orders to arrive. For make-to-order purchases, it takes 3 to 4 weeks** for your orders to reach you. Please select your preferred delivery timing during checkout to ensure your purchase reaches your hand safely. 

*1- 3 working days delivery applies to orders placed Monday through Friday.

** 3- 4 weeks refers to from the time we receive your order, to production, to delivery. 

Amanda Lee Online Pte. Ltd. currently does not provide express delivery option. Please ensure you order your purchase from us at least 3 working day (for standard purchases), and at least 21 working days (for make-to-order purchases) before the date you require your product. Feel free to drop us an email at hello.alonline@gmail.com if you have any queries. 

Please note that domestic delivery is currently not available on Saturdays, Sundays and public holidays

For orders placed on weekends and public holidays, your orders will be processed on the following working day.

 

International Delivery

Amanda Lee Online Pte. Ltd. uses Speedpost Standard Delivery for our international customers. Shipping rates and duration starts from SGD30 onwards, and will take 6 days or more depending on your location. Please select your location and provide us with a valid delivery address to enable a smooth delivery process.

For make-to-order purchases, please allow at least an additional 21 days (on top of the lead time for your delivery) from the time you place your order, for us to produce and ship it to you.

Shipping rates are calculated according to Speedpost's rates for international delivery. Rates will be reflected alongside your order during check out, based on the region of your shipping address. 

You may be subjected to import duties and taxes once a shipment reaches your country. Amanda Lee Online Pte. Ltd. has no control over, and is not responsible for the additional custom clearance charges implicated. Individual country's custom policy varies, and as a resident of your country, you must be responsible in complying to the regulations and law of the country you are in.

Please note that Amanda Lee Online Pte. Ltd currently ships to Zone A, B, C and D as listed under Speedpost's International Delivery Guide. 

Click HERE to find out more. 

 

Shipping Restrictions

ALO is unable to deliver to P.O Boxes, military APO/ FPO addresses as well as forwarding addresses, which includes Aramex addresses.